The challenge we have for you

As a Cloud Operations Technician, you will play an important role in managing, monitoring, and optimizing cloud infrastructure, ensuring that applications and services run efficiently, securely and cost-effectively.

Your main tasks will be:

1. Monitoring alerts management, according to procedures and defined processes - supervising and implementing all day-to-day operations required for the smooth running of Cegid's cloud platforms;

2. Incident Management - detection through monitoring tools, troubleshooting, resolution or to other Teams escalation;

3. Contribution to Continuous Service Improvement - existing documentation updates and/or creation of new documentation.

- Professional experience in Windows server as administrator, and in Citrix;

- Capable of applying technical documentation in the field;

- Proactive and willing to work with multiple technologies and platforms;

- Very good English (spoken and written); French is a plus;

- Any previous experience in the following technologies will be a plus: IIS, Linux, Microsoft Azure, Scrum, SQL, Oracle and VMware;

- Motivation to learn and to grow in the Cegid organization;

- Good communication skills and willing to learn.

- Annual bonus based on the achievement of goals;

- Hybrid and flexible work model;

- 25 days of vacation per year;

- Health insurance;

- Access to online learning platforms and in house academy;

- Opportunities for training and certifications;

- Integration into a dynamic, enthusiastic, and continuously growing team;